---
title: Insights | CMSG blog & news | Ben Hunt
description: Explore the CMSG blog for insights on ASB, community safety and case management, along with news for social housing and environmental health teams
image: https://cmsg.uk.com/hubfs/1.png
---

[![CMSGlogo=CMSGnamenobackground](https://cmsg.uk.com/hubfs/CMSGlogo=CMSGnamenobackground.jpg)](https://cmsg.uk.com)

- [Solutions](https://cmsg.uk.com/solutions)
  
    - [REACT](https://cmsg.uk.com/solutions/react)
    - [ASB App](https://cmsg.uk.com/solutions/asb-app)
    - [ASB Respect Line](https://cmsg.uk.com/solutions/respect-line)
    - [NuSense](https://cmsg.uk.com/solutions/nusense)
    - [KonnekTED](https://cmsg.uk.com/solutions/konnekted)
- [Sectors](https://cmsg.uk.com/sectors)
- Clients
  
    - [Case studies](https://cmsg.uk.com/clients/case-studies)
    - [Testimonials](https://cmsg.uk.com/clients/testimonials)
- [About us](https://cmsg.uk.com/about-cmsg)
- Resources
  
    - [Blog & news](https://cmsg.uk.com/blog)
    - [Downloads](https://cmsg.uk.com/resources/downloads)

[Get a demo](https://cmsg.uk.com/demo) [Contact us](https://cmsg.uk.com/contact)

# Welcome to the CMSG blog

We'll be discussing all things ASB, community safety, case management and sharing news that's relevant to social housing, environmental health and community safety teams.

![Community safety and ASB](https://cmsg.uk.com/hubfs/Homepage%20hero.png)

- [ALL](https://cmsg.uk.com/blog/all)
- [ASB](https://cmsg.uk.com/blog/tag/asb)
- [Social housing](https://cmsg.uk.com/blog/tag/social-housing)
- [Accreditation](https://cmsg.uk.com/blog/tag/accreditation)
- [Mental health](https://cmsg.uk.com/blog/tag/mental-health)

<https://cmsg.uk.com/blog/how-easy-is-it-to-report-asb>

ASB

### [How easy is it to report ASB?](https://cmsg.uk.com/blog/how-easy-is-it-to-report-asb)

Discover how advances in digital tools & AI are making it easier to report ASB, while highlighting the importance of human interaction and...

 Ben Hunt  Jun 26, 2026

<https://cmsg.uk.com/blog/cmsg-shortlisted-for-northern-housing-award>

ASB

### [CMSG shortlisted for Northern Housing Award](https://cmsg.uk.com/blog/cmsg-shortlisted-for-northern-housing-award)

CMSG is proud to be shortlisted for Technology Partner of the Year at the Northern Housing Awards, recognising our innovative ASB management...

 Ben Hunt  Apr 1, 2026

<https://cmsg.uk.com/blog/cmsg-achieves-iso-27001-certification>

Accreditation

### [CMSG achieves ISO 27001 Certification](https://cmsg.uk.com/blog/cmsg-achieves-iso-27001-certification)

CMSG achieves ISO 27001 certification, affirming our commitment to top-tier information security and client data protection across our services.

 Ben Hunt  Nov 20, 2025

<https://cmsg.uk.com/blog/more-asb-reports-better-results>

ASB

### [More reports, better results: Why every ASB complaint matters](https://cmsg.uk.com/blog/more-asb-reports-better-results)

ASB reporting is vital for safer communities and improved housing outcomes, as every complaint drives effective anti-social behaviour solutions.

 Ben Hunt  Sep 24, 2025

<https://cmsg.uk.com/blog/modern-solutions-for-asb-reporting>

ASB

### [Modern solutions for ASB reporting and evidence gathering](https://cmsg.uk.com/blog/modern-solutions-for-asb-reporting)

Discover how modern digital solutions transform ASB reporting and evidence gathering, leading to efficient case management and better support for...

 Ben Hunt  Mar 18, 2025

<https://cmsg.uk.com/blog/cmsg-sponsors-resolve-conference-2025>

ASB

### [CMSG sponsors the National ASB Conference & Awards 2025!](https://cmsg.uk.com/blog/cmsg-sponsors-resolve-conference-2025)

CMSG proudly sponsors the Resolve National ASB Conference & Awards 2025, showcasing innovative solutions in ASB and community safety management. Join...

 Ben Hunt  Jan 23, 2025

<https://cmsg.uk.com/blog/the-mental-health-crisis-in-social-housing>

Mental health

### [Addressing the mental health crisis in social housing post-COVID](https://cmsg.uk.com/blog/the-mental-health-crisis-in-social-housing)

We've observed a significant shift in the nature of ASB cases since Covid. Ben Hunt explains the mental health crisis in social housing.

 Ben Hunt  Jan 13, 2025

Case Management Solutions Group Ltd

Ivy House, Evesham Road, Worcester, WR7 4QS

0121 389 2288

[info@cmsg.uk.com](mailto:info@cmsg.uk.com)

### Solutions

- [REACT](https://cmsg.uk.com/solutions/react)
- [ASB App](https://cmsg.uk.com/solutions/asb-app)
- [ASB Respect Line](https://cmsg.uk.com/solutions/respect-line)
- [NuSense](https://cmsg.uk.com/solutions/nusense)

### Demo

- [Get a demo](https://cmsg.uk.com/demo)

### Company

- [About us](https://cmsg.uk.com/about-cmsg)
- [Testimonials](https://cmsg.uk.com/clients/testimonials)
- [Downloads](https://cmsg.uk.com/resources/downloads)
- [Blog](https://cmsg.uk.com/blog)
- [Contact](https://cmsg.uk.com/contact)

© 2026 CMSG Limited All rights reserved             [Privacy Policy](https://cmsg.uk.com/privacy-policy)

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