Sectors we serve


CMSG's solutions are trusted across housing, local government, and the third sector. Whatever your organisation type, our tools are built to fit your workflows - not the other way around.

Registered providers

Housing Associations

Robust case management for large and complex housing portfolios — from tenancy and compliance through to ASB investigation and resolution.

Housing teams | ASB teams

Public sector

Local authorities

Joined-up casework tools for councils managing multi-department operations across community safety, housing services, and environmental health.

Community safety | Housing | Environmental health 

Community-led providers

Co-ops & small housing associations

Scalable, affordable case management built to fit smaller organisations — without the overhead. Ideal for community-led and member-owned housing providers.

Housing teams

Rental property owners

Private landlords

Giving private landlords and letting agents the tools to manage tenancies, respond to complaints, and stay on top of evolving compliance requirements.

Housing teams

Third sector

Not-for-profit & charities

Supporting mission-driven organisations where resident welfare and safeguarding are central — with flexible tools that reflect the communities you serve.

Housing teams | ASB teams

The ASB App has given me the opportunity to show the Council just how much of a nuisance my neighbour is. This has been ongoing for a long time now, but we have never had the evidence to prove it happening. Hopefully that will change now. It’s really easy to use and I’m over the moon I now have it on my phone

The ASB App has made my role a lot easier. I know it’s only small, but the travel time alone has been a great saving. And residents love the service too – the feedback has been great. I use the app for site visits and inspections and it’s made the process far easier. It has the potential to save us lots of time and resource

The ASB App is a breath of fresh air to our organisation, as it’s changed the way we engage with our customers who are suffering problems of ASB. We’re currently working on having the evidence integrated into our housing management system, which further cements the service into our ASB processes