Solutions for ASB, community safety and case management
At CMSG, we are committed to empowering providers in addressing the challenging task of managing community safety and antisocial behaviour issues, as well as general housing management areas.
Our solutions streamline operations, enhance communication and boost efficiency, allowing teams to make quick, informed decisions and manage cases easily to improve community safety and housing management.
REACT
Case management software
REACT is a fully customisable case management system that allows you to track and resolve all community safety issues across multiple teams - ASB, domestic abuse, safeguarding, complaints and estate management.
A common sense approach to handling ASB noise complaints. NuSense is a smart, affordable noise monitoring and recording solution that helps housing teams to capture, analyse and resolve noise issues.
The ASB App is an all-round tool that allows residents or service users to record, monitor and report anti-social behaviour (ASB), such as noise, nuisance and disputes.
The ASB App has given me the opportunity to show the Council just how much of a nuisance my neighbour is. This has been ongoing for a long time now, but we have never had the evidence to prove it happening. Hopefully that will change now. It’s really easy to use and I’m over the moon I now have it on my phone
The ASB App has made my role a lot easier. I know it’s only small, but the travel time alone has been a great saving. And residents love the service too – the feedback has been great. I use the app for site visits and inspections and it’s made the process far easier. It has the potential to save us lots of time and resource
The ASB App is a breath of fresh air to our organisation, as it’s changed the way we engage with our customers who are suffering problems of ASB. We’re currently working on having the evidence integrated into our housing management system, which further cements the service into our ASB processes
