Record. Monitor. Report.
The ASB App is an all-round tool that allows your residents or service users to record, monitor and report anti-social behaviour (ASB), such as noise, nuisance and disputes.
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Capture critical evidence
The ASB App allows residents to document issues through photos, videos, audio clips, detailed logs and auto-generated statements. This multimedia evidence is essential for housing providers to substantiate cases and take action against perpetrators.
Photos
Residents can capture visual evidence like property damage, vandalism or threatening behaviour.
Videos
Video recordings provide undisputable documentation of disturbances, arguments or verbal harassment.
Noise
Audio clips clearly establish bothersome nighttime noise levels from parties, loud music, etc.
Diary sheet
Detailed written accounts of incidents create a timeline of problems faced.
Scott Schedule
The app automatically generates case details and prepares evidence for court quickly and simply.
Open communication
The app has a messaging suite that enables individual and group messaging for case, local, community and ASB news.
What our clients say about us...
Testimonials
The ASB App has given me the opportunity to show the Council just how much of a nuisance my neighbour is. This has been ongoing for a long time now, but we have never had the evidence to prove it happening. Hopefully that will change now. It’s really easy to use and I’m over the moon I now have it on my phone
The ASB App has made my role a lot easier. I know it’s only small, but the travel time alone has been a great saving. And residents love the service too – the feedback has been great. I use the app for site visits and inspections and it’s made the process far easier. It has the potential to save us lots of time and resource
The ASB App is a breath of fresh air to our organisation, as it’s changed the way we engage with our customers who are suffering problems of ASB. We’re currently working on having the evidence integrated into our housing management system, which further cements the service into our ASB processes
The smarter way to manage ASB
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Streamlined evidence gathering
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Enhanced security for victims
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Automated statement creation
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Real-time communication
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Ongoing support
Consolidates photos, videos, and recordings into one easy system with live transfer to housing provider
Allows residents to easily log photos, videos, noise recordings and diary sheets related to antisocial behaviour cases, with the live transfer of information to the housing provider. Saves significant time compared to paper-based processes.
Anonymises and removes evidence from device for domestic abuse cases
Anonymises evidence submitted for domestic abuse cases to protect victims. Removes evidence from resident's device after submitting to provide an extra level of security.
Saves staff weeks of time by auto-populating witness statement templates
Automatically pulls information from cases into a Scott Schedule template, saving staff significant time. Unique functionality that no other similar app provides.
Provides ongoing case updates to residents through in-app messaging
Message function allows housing providers to easily update residents throughout the case process, leading to better satisfaction and involvement. Keeps running commentary of communications alongside evidence.
Dedicated training, welcome calls and support desk for housing provider staff and residents
Dedicated training and support for housing provider staff and residents. Includes setup assistance, training sessions, a dedicated support desk and welcome calls to assist residents. A key factor in high customer satisfaction with the service.
Need clarification?
Is residents' data secure?
Yes, we utilise high grade encryption and data security measures like two-factor authentication to ensure protection of sensitive case data. Only authorised housing provider staff have access.
How long does implementation take?
ASB App can be set up for your organisation in just same day in most cases. We handle the full technical setup and work to configure it to your specific needs.
Can the app integrate with our other software systems?
Yes, the ASB App has open APIs enabling integration with many commonly used housing management software platforms. It also integrates with our REACT case management software. Contact us to discuss your specific platforms.
Is there training for my team?
Absolutely! At launch, we offer training sessions for your team with options for future sessions at intervals that suit you - six monthly or annually, for example. We also offer a weekly staff user session that any ASB App user can attend for group learning.
What is a Scott Schedule?
A Scott Schedule is a document that is used in court. It collects the date and details of any allegations, evidence to support the case and notes in a clear and concise format.